Although we use the best quality materials, we understand that sometimes there may be a defect in materials that may cause your jewelry to break.
WE WILL GLADLY REPAIR AT NO COST TO YOU. This is offered on all Hannahliya Exclusive Handmade Jewelry ONLY.This service is offered as a lifetime warranty.
We are committed to you enjoying your jewelry for a lifetime!
We repair the following:
You must return ALL pieces that make up the particular design in your return package, that is, all beads, spacers, clasps, hooks or connectors.
Please email us with your repair request. In the event, there is a piece (bead/s, spacers etc) missing after its broken, mention to us and if we still have it in our stock, we will replace at no cost to you. There is no guarantee of us having stock of these materials.
We will replace at not cost to you any jewelry supplies needed to repair like stretch cord, beading wire & findings used in your design.
You will responsible for any shipping costs associated with getting the item/s to us. However, we will pay shipping to have it returned to you!
Please carefully package and send to:
1870, N Corporate Lakes Blvd #266165 WESTON, FL 33326